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SHIPPING POLICY

Here you will find valuable shipping information. This information will help you to understand our procedures. Happy reading!

SHIPPING

Pick up ....................................................................................FREE (7.5% sales tax will be applied)
Economy (7-12 business days) ……................................$9.95 or FREE (orders $50 or more)
Ground (4-7 business days) ..............................................$16.95 or FREE (orders $150 or more)
3-Day( fedex) ..........................................................................$24.95 or FREE (orders $250 or more)
2-Day ( fedex)..........................................................................$34.95 or FREE (orders $450 or more)
Next Day Air ( fedex)...............................................................$74.95
PO BOX AFO / APO ………….....……………..............….....$10.00

3-Day means 3 business days, 2-Day means 2 business days, etc. Place your expedited order by 12 AM MT Monday thru Friday and it will ship same day. If you place your expedited order after 12 AM MT it will ship the next business day. If you have selected a Next Day Air, 2 or 3 Day delivery we will ship the package using the shipping method guaranteeing the selected time frame. Example: If you chose 2-Day and Ground is guaranteed by our carrier for a 2 day delivery period we will ship your package Ground.

123Mountain charge sales tax if your package is shipped within Colorado or picked up at store.

ALASKA/HAWAII:

Ground shipping is not available. Delivery times are not guaranteed by UPS/FedEx etc. So, 2-Day and Next Day Air etc. will probably be faster than USPS but we can't guarantee that you will have the package in 2 business days for 2-Day and 1 business day for Next Day Air etc.

OVERSIZED PACKAGES & SIGNATURE:

If for some reason your package is really big, we may email you a quote for shipping that differs from the numbers you see during check out. We won't ship your order until we get your approval regarding the new charges. In order to protect our customers 123Mountain reserves the right to ship packages signature required. Ski, Snowboards, Gear Boxes etc are oversized and cannot be sent for free. Carrier may require a signature even if we requested otherwise. If this is a concern, be sure to deliver to an address where you will be around to sign.

PO BOXES:

We are happy to ship to a PO Box.

SHIPPING TO A MILITARY (APO, FPO) ADDRESS:

We support the military and we are more than happy to ship to APO and FPO addresses.

PAYMENT:

We accept major credit/debit card, direct debit, Google Checkout and cash (cash only for pickup).

PREVENT FRAUD:

We can’t see you face to face, so we have to make sure it’s you ordering, and not some creep who stole your credit card number. The more information we have, the better we can do that. We verify that the billing address, phone number, and email you've provided match the information the bank has associated with the form of payment you're using. One of our order analysts may contact you if we can't verify this information. If you are using an international credit card, we are required to take additional fraud prevention steps. There is no acceptable amount of fraud. Every completed fraudulent order steals from you as well as from us. We combat these orders by constantly refining and improving our fraud identification and prevention methods.

POTENTIAL SHIPPING DELAYS:

In stock items will ship within the next business day. Available item(s) is/are available to order. Most available items will ship within 9 business days, sometimes the process is faster and of course it will ship to you ASAP. There might be some exceptions, example: supplier is out of stock or manufacturing delays and between the time of order and the processing of this an item can become unavailable, out of stock. If you have any doubt your item is in stock please call us at 303-984-4649.

In an effort to keep shipping costs down, we try to combine all items into a single package. 99% of the time, this does not cause a delay and you can rely on estimated ship dates. In rare cases, this process can take some time depending on the item ordered  in which case the estimated ship date on the website might be inaccurate.

Please refer to carrier’s website to obtain estimated transit time.

INTERNATIONAL: 

Payment

We love Bitcoin for international transaction, but we will gladly accept a wire transfer. Please opt for Bitcoin or Wire Transfer during checkout for further instruction on procedure. We do not accept Credit card or PayPal

Shipping:

123Mountain offers  air shipping for international orders. You can choose from the following methods (Express, Economy, or Priority) when checking out.

International orders are sent via Fedex, UPS or DHL.  Some items may be subject to additional shipping charges because of size or weight. If additional charges apply, you will receive an email to verify the additional charge before the item will be shipped.

Estimated Shipping Charges by Region. Shipping charges vary from region to region. Please add the product to the shopping cart and proceed to check out in order to get the estimated cost for shipping. International shipping times cannot be guaranteed ever, as we cannot control customs, or shipping methods once the package has left our location.

Oversize and/or heavy products: Oversize and/or heavy products such as backpacks, tents and sleeping bags may require additional charges. If additional charges apply, we will email you prior to shipping so you can give us the go ahead. Be sure to check your emails from 123Mountain.com. International hazmat shipments are not available.

Potential Shipping Delays: In an effort to keep shipping costs down, we try to combine all items into a single package. 99% of the time this does not cause a delay and you can rely on the estimated ship dates shown on our website. In rare cases, this process can take additional time in which case the estimated ship date on the website might be inaccurate.

Duties, Taxes and Brokerage: If we are shipping to an address outside of the United States, there is a chance you will be charged duties, taxes, and brokerage fees. These charges are your responsibility and not included in the shipping charges paid to 123Mountain. Duties and taxes on international orders will be assessed by local officials and billed to you separately. Please contact your customs office for information on duties, taxes and restricted items.

Due to contracts with the following manufacturers, we cannot ship the follow brands internationally:

Canada Goose, Jetboil,Leki,Smith and Suunto

However, it is OK to purchase any of these products and have the product shipped to a US address.

If you have any questions regarding shipping, please email or call us at 303-984-4649.

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